Pradeep M — Product Designer

Product Designer · Complex workflows · SaaS systems

I design product clarity where the work is messy.

Before product design, I spent eight years helping vulnerable people navigate complex government services. That frontline experience shapes how I design now: I simplify messy systems into clear digital workflows that real people can understand, trust, and use under pressure.

Service empathy: 8+ years

Product: mobile SaaS

Craft: UX → UI → prototype

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Designer for high-friction products

Best fit: teams building SaaS tools for service operations, field teams, compliance-heavy workflows, or human-centred digital transformation.

Auckland / Remote

Open to interviews

Years in public-sector case management before product design

0→1

SaaS concept shaped from ambiguity into testable screens

Core strengths: research, flows, UI systems, prototyping

Auckland-based, ready for product teams globally

Selected product work

Doorknock — from scattered fieldwork to a mobile product system

Doorknock workflow transformation

Excel → Mobile SaaS

Excel spreadsheet workflow before Doorknock app

BEFORE · full Excel workflow

↓

Updated Doorknock mobile app after screen

AFTER · full mobile app screens

Role · Product designer / UX flows / UI systems / Prototype storytelling (10 MONTHS)

I translated a founder’s early vision and messy field workflow into a mobile SaaS experience that made the product easier to explain, test, and iterate.

01 · Mapped the real estate agent journey from lead capture to door-knock follow-up.

02 · Converted ambiguous product requirements into flows, screen states, and interaction priorities.

03 · Created a visual prototype that helped the team align around the product story.

Case study 1

Case study 2

Case study 3

How I create value

A designer who can hold the system and the human moment

Strategy

Make ambiguity actionable

I turn unclear operational needs into product priorities, journey maps, MVP scope, and decisions a team can move on.

Reduce workflow friction

I simplify service complexity into flows, states, and interactions that feel obvious to busy frontline users.

Ship polished product systems

I design interfaces that are consistent, scalable, and easy for product teams to discuss, build, and improve.

01 Discover

User context, stakeholder needs, service constraints

02 Structure

Journeys, flows, scope, states

03 Prototype

Interaction model, UI direction, product story

04 Validate

Feedback, trade-offs, refined direction

Evidence that I make teams clearer

Pradeep absorbs ambiguity quickly, turns it into tangible visual direction, and communicates calmly through complex product conversations. He brought structure, initiative, and thoughtful design judgment to an early-stage product team.

Tim Hall

Doorknock Founder

An acknowledgment and appreciation to Pradeep Mohandas for bringing my website vision to life. I had no idea where to start, but he listened, asked the right questions, and shaped it beautifully. He is creative, professional, and so easy to work with. Highly recommend him if you’re looking for someone who takes the time to get to know you, truly listens, and cares about the impact of your final product.

Rivonia Govender

Career & Life Transformation Coach

Hiring managers / recruiters

If your product is complex, that’s where I do my best work.

I’m looking for a product design role where service empathy, systems thinking, and UI craft can help teams make difficult workflows feel simple.

pradeepmohandas30@gmail.com

Auckland, New Zealand · Open to remote and hybrid teams